CareCrest
For regional multi-location agencies · Franchise networks · Central HR teams

Scale to more locations without adding office headcount.

CareCrest acts as a centralized 24/7 digital back office. It fields applications, runs AI phone screens and schedules interviews across every territory, so a lean central team can manage recruitment for all of your locations.

A central recruiting team supporting several agency locations
24/7screening across every territory
60 secto engage a new applicant
3xcaregiver volume per branch team

Sound like your growth squeeze? Outgrown hands-on office management, but without an enterprise IT team or a national marketing budget.

Regional office team reviewing candidates Caregiver supporting a client during movement Caregiver helping a client sit comfortably

The operational reality

When you go from 1 to 5 locations, overhead grows faster than revenue.

Today: every office hires its own team

Territory A · Office 1Own recruiter + scheduler
Territory B · Office 2Own recruiter + scheduler
Territory C · Office 3Own recruiter + scheduler
Fragmented office staff & local overtime spikes Caregiver pools stay trapped in silos. Office A pays high overtime while Office C, 15 miles away, has caregivers sitting idle without hours.

With CareCrest: one central back office

All territoriesApplications, screens, scheduling
One lean central team, one shared caregiver pipeline You don't need a recruiter and scheduler in every single office.

Built for your structure

Two ways multi-unit operators use CareCrest.

“Establish a centralized regional back office. CareCrest handles candidate applications, AI screening and interview scheduling across all your territories, 24/7.”

The problemReplicating full administrative staff at every location destroys the margin gains you expect from scaling multi-unit operations.
The regional impactAdministrative overhead drops as a percentage of revenue, and you can open or acquire adjacent territories faster.

What you get

A standardized engine for every location.

1

Centralized back office

One system fields applications, runs AI screening and schedules interviews for all territories, so each branch team can manage 3x the active caregiver volume without burning out.

2

Standardized screening & onboarding

Unified, brand-approved AI screening, background-check workflows and credential tracking across every branch, ending rogue, non-compliant hiring practices.

3

Plug applicant leakage

When national ad campaigns run, up to 50% of leads drop off from slow local follow-up. CareCrest engages applicants within 60 seconds on behalf of the local branch.

4

System-wide retention benchmarking

See caregiver churn and compliance across all territories. Pinpoint which branches lose caregivers in the critical 0–90 day window and deploy automated re-engagement.

5

Turn-key value for franchisees

Make your franchise package more attractive to prospective and existing multi-unit owners with an AI-driven digital back office as a preferred vendor or core system tool.

6

One dashboard, multiple seats

Consistent scorecards and searchable data across all applicants, with seats for your whole office and HR team in one account.

The math

Multiply the manual screening hours by every location.

Hours your teams put into screening applicants

0 hrs per month

0 hrs per year

$0 annual cost of screening applicants* * (does not include cost of Indeed or background checks)

0 hours every week

0 full-time recruiters' worth of work

That's the workload one central back office can take on. Hear it for yourself.

Try live 5-minute demo
Central team coordinating hiring across locations

Why it matters

Every office rebuilding the same recruiting team is the margin leak.

Location-by-location hiring

  • A recruiter and scheduler hired in every single office
  • Caregiver pools trapped in silos, with overtime in one office and idle caregivers in the next
  • Each branch screens differently, so quality and compliance vary
  • Slow local follow-up loses up to half of national ad leads

The CareCrest central back office

  • One lean central team manages recruitment for all locations
  • Voice AI calls every applicant, retries and schedules interviews 24/7
  • Unified, brand-approved scorecards protect your name across territories
  • Applicants engaged within 60 seconds, so leads convert instead of leaking
  • Open or acquire adjacent territories without duplicating office staff

Sized for you

Pricing that scales with your locations.

Multi-Location & Network Plans

  • Phone-screen volume sized to your number of locations
  • Multiple recruiter and HR seats in one account
  • Centralized dashboard across all territories
  • Corporate-standardized screening and reporting for networks
Custom pricing

Tell us your locations and monthly applicants and we'll size a plan on a 20-minute call.

What lands in your inbox

A finished read on every applicant, in one dashboard.

Sample scorecard

Renee Carter

20 yrs home health · applied to Territory B

82%Recommend interview

Strengths

  • CPR certified, background clear
  • Reliable vehicle, weekend available
  • Correct gait belt & Hoyer lift technique

Flagged

  • CNA license expired
  • Unsure on Parkinson's care scenarios
Sample call excerpt
AgentAre you comfortable with dogs and cats in the client's home?
ReneeYes, no allergies, I'm fine with pets.
AgentWhen using a Hoyer lift, what's the most critical safety step before raising the client?
ReneeMake sure the sling is positioned right, straps clipped, and the legs are fully open.

From multi-location operators

Want to map it to your locations first?

Book 20 minutes with the CareCrest team. We'll look at your locations and screening volume and show you the agent live.

Schedule a call →
Caregiver assisting a client at home

See it screen a caregiver in real time

The demo takes a few minutes. You'll hear the voice agent run a phone screen, the same one that can run across every one of your locations.

Try live 5-minute demo