Scale to more locations without adding office headcount.
CareCrest acts as a centralized 24/7 digital back office. It fields applications, runs AI phone screens and schedules interviews across every territory, so a lean central team can manage recruitment for all of your locations.
Sound like your growth squeeze? Outgrown hands-on office management, but without an enterprise IT team or a national marketing budget.
The operational reality
When you go from 1 to 5 locations, overhead grows faster than revenue.
Today: every office hires its own team
With CareCrest: one central back office
Built for your structure
Two ways multi-unit operators use CareCrest.
“Establish a centralized regional back office. CareCrest handles candidate applications, AI screening and interview scheduling across all your territories, 24/7.”
“Give your franchisees a winning national recruitment and operating engine.”
What you get
A standardized engine for every location.
Centralized back office
One system fields applications, runs AI screening and schedules interviews for all territories, so each branch team can manage 3x the active caregiver volume without burning out.
Standardized screening & onboarding
Unified, brand-approved AI screening, background-check workflows and credential tracking across every branch, ending rogue, non-compliant hiring practices.
Plug applicant leakage
When national ad campaigns run, up to 50% of leads drop off from slow local follow-up. CareCrest engages applicants within 60 seconds on behalf of the local branch.
System-wide retention benchmarking
See caregiver churn and compliance across all territories. Pinpoint which branches lose caregivers in the critical 0–90 day window and deploy automated re-engagement.
Turn-key value for franchisees
Make your franchise package more attractive to prospective and existing multi-unit owners with an AI-driven digital back office as a preferred vendor or core system tool.
One dashboard, multiple seats
Consistent scorecards and searchable data across all applicants, with seats for your whole office and HR team in one account.
The math
Multiply the manual screening hours by every location.
Hours your teams put into screening applicants
0 hrs per month
0 hrs per year
0 hours every week
0 full-time recruiters' worth of work
That's the workload one central back office can take on. Hear it for yourself.
Try live 5-minute demo
Why it matters
Every office rebuilding the same recruiting team is the margin leak.
Location-by-location hiring
- A recruiter and scheduler hired in every single office
- Caregiver pools trapped in silos, with overtime in one office and idle caregivers in the next
- Each branch screens differently, so quality and compliance vary
- Slow local follow-up loses up to half of national ad leads
The CareCrest central back office
- One lean central team manages recruitment for all locations
- Voice AI calls every applicant, retries and schedules interviews 24/7
- Unified, brand-approved scorecards protect your name across territories
- Applicants engaged within 60 seconds, so leads convert instead of leaking
- Open or acquire adjacent territories without duplicating office staff
Sized for you
Pricing that scales with your locations.
Multi-Location & Network Plans
- Phone-screen volume sized to your number of locations
- Multiple recruiter and HR seats in one account
- Centralized dashboard across all territories
- Corporate-standardized screening and reporting for networks
Tell us your locations and monthly applicants and we'll size a plan on a 20-minute call.
What lands in your inbox
A finished read on every applicant, in one dashboard.
Renee Carter
20 yrs home health · applied to Territory B
Strengths
- CPR certified, background clear
- Reliable vehicle, weekend available
- Correct gait belt & Hoyer lift technique
Flagged
- CNA license expired
- Unsure on Parkinson's care scenarios
From multi-location operators
Want to map it to your locations first?
Book 20 minutes with the CareCrest team. We'll look at your locations and screening volume and show you the agent live.

See it screen a caregiver in real time
The demo takes a few minutes. You'll hear the voice agent run a phone screen, the same one that can run across every one of your locations.
Try live 5-minute demo